18 July 2007
Personal Computers: Extreme Frustration Edition
You won't believe it! I can hardly believe it myself. If you frequent this blog - you know that I had a major computer issue in MAY - where my hard drive failed - and HP had to replace it and send me a new one. It was about 10 days before I was back to normal - somewhat. I lost a folder of pictures and all kinds of other upheaval. Well this evening I was using my computer in a completely normal way - I don't even let the kids touch it because I can't afford to replace the thing - and it suddenly shut down. When it came up it gave me a funny message that my NTLDR (or something like that) was missing. I called HP - still had their number in my phone from just SIX weeks ago - when the last hard drive crashed - and after an hour and a half we determined that I had hard drive failure again. Folks, I just bought the dang thing in December - it is less than seven months old! HP is going to assign a customer service case manager and see about replacing it since it is evident that there is something wrong with the computer. But utter frustration abounds - and the worst part is that most new computers have Windows Vista - the operating system designed by Satan. Oh what a day. If I am a little less present here in my cyber home - you'll know why!